45 datasets found

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This...

These datasets apply to Ofcom's annual publication, the Media Nations Report.

The Ofcom Communications Market Report has been published every year since 2004. It is now an interactive data portal, which allows users to interrogate data collected from...

This quarterly dataset for the UK fixed-line and mobile telecommunication markets contains data for aggregated call revenues, mobile phone and landline connections, call...

Data on the performance of UK residential fixed-line broadband services. These data show the actual broadband speeds received by a sample of consumers who have had speed...

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We...

Ohe aim of this series of reports is to inform an understanding of news consumption across the UK, and within each UK nation. The findings are published as part of our range of...

The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio,...

Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels...

Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms...

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Number of commercial radio services broadcasting, commercial radio revenues, and community radio revenues and expenses

Number of community radio stations and commercial radio revenues and expenses

The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes.

This report looks at pricing trends for residential phone, broadband and TV services in the UK. It examines the prices of standalone and bundled services and what consumers...

Data collected from face-to-face research with UK adults about switching between service provider in the communications market

The public service broadcasting tracking research survey covers UK adults' attitudes towards public service broadcasting on television, their satisfaction with PSB provision,...

Annual report on children's media literacy in the UK. This report provides detailed evidence on media use, attitudes and understanding among children and young people aged 5-15,...

UK postal market volumes and revenues, covering letters and parcels. The data are sourced from information requests made by Ofcom under its statutory powers, information...

The cross-platform media tracker, formerly called the media tracker, provides information on UK adults’ attitudes and opinions towards television and radio broadcasting, and...