Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format.

This information is intended to help consumers make better-informed decisions. We believe that the publication of such information is useful for consumers, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

Data and Resources

Additional Info

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Last Updated October 8, 2020, 09:18 (UTC)
Created October 30, 2015, 07:49 (UTC)
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