Datasets

• Helpline activity

  A breakdown of all FSA helpline activity including all phone calls, messages and emails that were received and processed for 2016.
  • CSV

• Bulletins sent out for the FSA email and SMS alerts service

  A breakdown of bulletin activity on what was sent and how many, and the number of open rates.
  • CSV

• Subscriber numbers for the FSA email and SMS alerts service

  A breakdown of subscriber numbers to all FSA subscriptions and how many bulletins were sent.
  • CSV