Mapping Digital Exclusion - supporting data

Barnet, Brent, Kensington and Chelsea, Southwark and Westminster have come together with LOTI and the GLA to map digital exclusion across London.

  To use data to enable design and target digital inclusions service


  To understand the specific needs of different demographic groups and where those needs are clustered


  To use collaboration to enhance our insight and pool our resources for the benefit of all digital inclusion practitioners in London

The project has created a number of deliverables:

  London Digital Exclusion Map


  Story Map: Digital exclusion amongst older people


  London Digital Exclusion Personas


  Mapping Digital Exclusion in London: Toolkit

A new story map has been developed to help organisations identify areas where services to help older people access digital services might be most needed.

For organisations that have their own GIS (Geographic Information System), we've also shared the cleaned data used in the Story Map. With thanks to Helen at MapItOut.

Data and Resources

Additional Info

Field Value
Source https://data.london.gov.uk/dataset/mapping-digital-exclusion-supporting-data-206m8
Last Updated October 8, 2026, 16:07 (UTC)
Created June 24, 2026, 21:05 (UTC)