Passenger experience
Data and Resources
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Complaints by contact method and TOC- Table 14.6
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Complaints Rate - Table 14.8
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Complaints Rate by TOC - Table 14.9
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National Rail Enquiry Services (telephone enquiries received) - Table 14.13
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Appeals closed by Transport Focus and London TravelWatch by TOC - Table 14.15
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Complaint categories for appeals closed by Transport Focus and London...
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Additional Info
Field | Value |
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Last Updated | October 8, 2020, 13:24 (UTC) |
Created | March 8, 2013, 00:51 (UTC) |
Theme | Transport |