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Libraries usage data 2013-14
Library user profiles library catchment area profiles LBB libraries service usage data -
Corporate Complaints - Corrective action at Stage 3 2014
Log detailing corrective action required for all complaints at Stage 3 of the process in 2014. Stage 3 is the final stage of escalation for complaints. All such complaints... -
Complaints - received 2014-15
Data with regard to all complaints received by the council in the 2014/15 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may... -
Complaints - received 2015-16
Data with regard to all complaints received by the council in the 2015/16 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may... -
Complaints - received 2016-17
Data with regard to all complaints received by the council in the 2016/17 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may... -
Complaints - received 2017-18
Data with regard to all complaints received by the council in the 2017/18 financial year for both London Borough of Barnet and the Barnet Group. A complaint is any expression of... -
LBB Performance Data 2019/20
As part of the new Corporate Plan (Barnet 2024), each Theme Committee produced an Annual Delivery Plan for 2019/20 which identified performance indicators. Performance...