8 datasets found

Organogram (organisation chart) showing all staff roles. Names and salaries are also listed for the Senior Civil Servants. Organogram data is released by all central government...

We consult more than 50,000 passengers a year to produce the National Rail Passenger Survey (NRPS) - a network-wide picture of passengers' satisfaction with rail travel....

The report contains the annual results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the bus journey...

This data concerns complaints made to Passenger Focus about the way in which Passenger Focus resolved a complaint appeal on behalf of a passenger. This data provides...

This data concerns complaint appeals resolved by Passenger Focus. If a passenger is unhappy with the outcome of a complaint they have made to a train company, or believe the...

The National Passenger Survey (NPS) is a national survey of rail passengers views of their rail journey. The survey covers passenger satisfaction with a range of station, train...

The report contains the Bus Mystery Traveller Survey annual results. The survey assesses factors associated with local bus travel, in particular the bus stop / bus shelter, bus...

This report contains the Bus Mystery Traveller Survey half year results. The survey assesses factors associated with local bus travel, in particular the bus stop / bus shelter,...