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Customer Service Quarterly KPI Underlying Data Q1 2014-15
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee. -
Customer and Support Group (CSG) contract
The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements...