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Complaints about how Passenger Focus resolved a complaint appeal January 2009...
This data concerns complaints made to Passenger Focus about the way in which Passenger Focus resolved a complaint appeal on behalf of a passenger. This data provides... -
Complaint appeals January 2009 - September 2014
This data concerns complaint appeals resolved by Passenger Focus. If a passenger is unhappy with the outcome of a complaint they have made to a train company, or believe the...